Member-Support FAQ Billing Questions:   Q) What name will appear on my credit card or checking statement? A)  You bill will show one of the following: Epoch or CCBill.   Q) Will I be automatically re-billed for another months membership in 30 days? A) Depending on the option you choose when you registered for access to one of our sites you may be re-billed. We offer several options when joining including, 3 day trials, a one time monthly fees and an option the renews membership automatically.   Q) Can I cancel my membership at anytime? A) Of course. You can cancel by Clicking Here. We hate to see you leave. Please send us some comments as to why your canceling so that we can improve our sites and better serve our members.   Q) What's your refund policy when I cancel? A) Our subscription fees are nonrefundable. You will receive the full benefits of your membership because your password remains active until the end of the most recent paid billing period no matter when you cancel during that period. Please refer to the Terms and Conditions of the website you joined for further information.   Q) How does billing work on the Trial membership I purchased? A) Many of our sites allow you to purchase a low-cost trial membership that is good for a specified number of days. Trial memberships upgrade automatically to the standard monthly membership plan unless you cancel within the trial period (the specified number of days from which you purchased your trial). Please refer to the terms and conditions of the website that you joined for further information.   Q) Why was my card rejected? A) There are a number of reasons beyond our control that may keep us from accepting a credit card. For instance, the card could be "blocked" if it was ever involved in a billing dispute with an Internet merchant or website. This is done to protect the cardholder and merchant in the future. Suggestion: We would suggest joining the site via Check or contact us to pay via mail